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Opinion & Analysis

So, what is empathy and why do some legal firms struggle? If you take the dictionary definition of empathy, it refers to the ability to understand and share the feelings of others. Empathy should not be confused with sympathy though. Empathy requires you to stand in someone else’s shoes and think…
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As additional rules and regulations continue to be put in place by the Consumer Financial Protection Bureau (CFPB), and the agency’s enforcement approach becomes more aggressive, in-house attorneys at financial institutions throughout the country can help their institutions maintain compliance by…
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