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Why Serious Injury Claims Rarely Go to Trial in England and Wales

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Posted: 30th January 2026
Courtney Evans
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Why Do Serious Injury Claims in England and Wales Rarely Go to Trial? 

It’s often assumed by the public that serious injury claims in England and Wales end up being decided by a judge sitting in court.  After all, they involve complex medical issues, with life-changing consequences for the injured person and their family. So, surely let the judge decide how much the claimant should get?  

The total compensation awarded in complex injury cases can run into the millions of pounds, but only after an enormous amount of skilled legal work from the lawyers involved in the case. So, it might surprise laypersons that most serious injurycases settle (in excess of 96%) and resolve without the necessity of a full trial on liability or quantum. 

This is not due to the simplicity of the issues or to the modest nature of the injuries – far from it. It is because the English civil justice system forces the parties to the claim to identify strengths and weaknesses, exchange evidence, and evaluate the risks involved long before trial.  

Whilst serious injury claims are frequently listed for trial, this only serves to put further pressure on the parties to ensure they have all the evidence they need to enable serious and meaningful negotiations to take place before the court hearing. 

Is there an early focus on resolving the question of liability in serious injury claims? 

In serious injury litigation cases, liability is addressed at an early stage. The Pre-Action Protocol for Personal Injury Claims applies to lower-value cases, where the expected damages require the claimant to set out the factual and legal basis of the claim at the outset, supported by whatever evidence is available. The defendant is then required to investigate and provide a reasoned response. 

Whilst serious injury claims are conducted without the requirement to adhere to a strict protocol, it is expected that the spirit of the protocols should still mean that matters are dealt with expeditiously. Indeed, the Practice Direction on Pre-Action Conduct makes it clear that it expects parties to do all they can to avoid unnecessary litigation, with costs sanctions as the penalty for failing to do so. 

It is therefore relatively common for defendants or their insurers to make an early admission, after which the case focuses entirely on the consequences of the injury and the level of compensation required.  

Even where liability is contested, English courts expect parties to clearly identify the points of disagreement and get to the crux of what is in dispute and what’s not.  

What is the role of medical and expert evidence in serious injury claims in England? 

In serious injury claims, obtaining the right medical evidence is at the centre of the whole claim. Medico-legal evidence from multiple experts is usually required. The severity of the claimant’s injuries usually means that follow-up reports are required on an ongoing basis. As a result, it is often impossible for the parties to assess final damages until a firm prognosis can be made with confidence. This means that cases may take many months, if not years, to reach a conclusion. 

However, during this time, the parties will exchange expert reports covering not only the medical position, but also care needs, whether the claimant’s accommodation needs adaptation (or even changing altogether), if there is a requirement for assistive technology (and if so, what types), and future loss of earnings. These reports are usually prepared by acknowledged experts in each field and remain subject to strict procedural rules. 

Once both sides have digested all the expert evidence, the likely range of damages can start to be assessed. There may still be differences between the parties, but they are usually about the extent of the injury or loss, rather than whether compensation is due at all.  By this stage, going to court for an assessment trial becomes less attractive, due to the extra costs involved. In other words, it becomes a question of whether the costs, delay, and uncertainty of a hearing are justified when both parties are in broad agreement about what the case entails. 

Finding a Personal Injury Lawyer You Can Trust: What Really Counts Choosing a personal injury lawyer is rarely something people plan for. It often comes at a stressful time, after a car crash, workplace accident, or sudden injury that changes daily routines. In these moments, the right lawyer can make the path ahead feel less overwhelming, offering not just legal expertise but also reassurance and clarity. It can be tempting to focus on big ads or flashy promises, but trust is built in more subtle ways. Clients often find peace of mind with firms that offer clear communication, compassion, and straightforward advice. For example, resources like Houston Abogado Accidentes show how some firms keep information accessible in multiple languages, ensuring that support feels personal and inclusive. Photo by Kaboompics Why First Impressions Matter The first call or consultation sets the tone for the relationship. A lawyer who listens carefully and explains things in plain language will likely make the process easier. Free case evaluations are also a sign that the firm values accessibility, giving potential clients the chance to ask questions before committing. Beyond this, small details—like whether staff return calls promptly or whether paperwork is explained without legal jargon—can be powerful indicators of trustworthiness. These moments show whether a lawyer prioritises client comfort or is just trying to move quickly to the next case. Qualities That Inspire Confidence When searching for a reliable personal injury lawyer, several traits stand out. Each one helps clients feel secure that their case is in the right hands. ● Communication skills: The ability to explain complex issues clearly, without brushing over questions. ● Empathy: Understanding that injuries affect more than finances, often bringing emotional and physical challenges. ● Transparency: Honest assessments of the case, including potential outcomes and timelines. ● Consistency: Reliable follow-up and regular updates that keep clients informed at every stage. These qualities may not show up in a billboard or a catchy slogan, but they carry more weight than bold marketing lines. The Value of Clear Guidance Accident cases can feel overwhelming, especially when insurance companies, medical bills, and legal paperwork collide. Lawyers who break down each step into manageable parts make the journey less intimidating. Explaining how evidence is gathered, what role medical records play, or why witness statements matter helps clients feel part of the process instead of spectators. Injury law often involves months of preparation and negotiation. During this time, clarity can be as important as legal skill. Clients who understand the process are less likely to feel lost and more likely to trust the decisions being made on their behalf. Red Flags to Watch Out For Just as some traits inspire confidence, others raise questions. Spotting warning signs early can save clients from frustration later on. ● Lack of responsiveness to calls or emails. ● Vague answers when asked about fees or timelines. ● Pressure to sign agreements without time to review them. ● Promises that seem too good to be true, like guaranteed outcomes. Avoiding lawyers who show these patterns can help ensure the focus stays on genuine client care. Why Empathy Counts Legal expertise is essential, but empathy is what helps clients feel seen. Personal injury is not just about financial compensation—it touches on pain, stress, and uncertainty. A lawyer who acknowledges this emotional weight can offer guidance that feels more human. Empathy also leads to better advocacy. When lawyers truly understand their client’s struggles, they can present stronger cases that highlight more than just numbers on a medical bill. This connection can make a real difference in settlement discussions or courtroom arguments. Building Trust Step by Step Trust rarely forms overnight. It grows as the client sees consistency in how their lawyer works. From the first consultation to the final resolution, small touches matter—regular updates, patience with questions, and respect for personal concerns. For clients, the best measure of trust is often how comfortable they feel reaching out when something is unclear. If every call feels like a burden or every email goes unanswered, it is a sign to reconsider. On the other hand, lawyers who create space for open dialogue build lasting relationships that go beyond one case. Why Local Matters Many clients underestimate the value of working with local practices. A firm rooted in the community often has a stronger understanding of regional courts, judges, and insurers. Local lawyers are also more accessible for in-person meetings, which can ease communication and strengthen trust. Houston, for instance, is home to firms that focus heavily on personal injury, serving a diverse community with a wide range of needs. Local focus ensures that lawyers are not only familiar with the legal landscape but also with the cultural context that shapes client expectations. What Really Counts in the End At its core, finding a personal injury lawyer is about feeling supported. Skills, experience, and case histories matter, but they are only part of the equation. Clients want someone who will stand beside them, explain the road ahead, and handle the legal complexities so they can focus on recovery. The lawyers who earn trust are the ones who balance professionalism with humanity. They know that clients are not just “cases” but people whose lives have been disrupted. By offering clarity, empathy, and reliability, these lawyers become more than representatives—they become partners in navigating difficult times. Photo by RDNE Stock project Final Thoughts Choosing the right personal injury lawyer should not feel like a gamble. It should feel like building a partnership grounded in honesty and care. The lawyers who stand out are the ones who combine skill with compassion, delivering both results and reassurance. Whether through free case evaluations, bilingual support, or a clear explanation of each step, these qualities signal that a lawyer truly puts clients first. In the end, what really counts is not the biggest advertisement but the trust built between client and counsel.

How do English judges manage serious injury cases and control costs? 

English judges play an active role in managing serious injury claims through case management conferences and cost budgeting. At the case management conference, the parties must justify the steps they propose to take.  

The costs budgeting hearing requires the parties to provide a detailed estimate of the legal costs each expects to incur throughout the proceedings.  The court will then state the extent to which it approves each budget.  

Serious injury claims are expensive to run. A sensible settlement reached earlier can often deliver a better outcome for all involved. 

What effects do interim payments have on settling serious injury cases? 

Another reason serious injury cases settle is the need to support the injured claimant while the claim progresses. Where liability is admitted, interim payments are often made to fund rehabilitation, care, equipment, and adaptations to accommodation. 

Once the claimant’s immediate needs are being met, the case becomes less adversarial. The emphasis shifts towards long-term planning.  

Isn’t settling a serious injury claim a weak option? 

It would be wrong to think that serious injury trials never happen. Some cases do need to be decided by a judge at court. Liability is not always admitted in serious injury claims. Expert evidence cannot always be agreed upon. Still, such cases remain in the minority. 

Settling a case is sometimes seen as a soft option. That may be the case with some lower-value claims.  

However, lawyers who act for seriously injured or catastrophically injured claimants, and indeed their counterparts acting for the defendant, are usually highly experienced specialists with years of experience behind them. They are equally expert at balancing risk and reward for their clients and know that getting the best result doesn’t always involve their clients in “having their day in court”.  

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About the Author

Courtney Evans
Courtney studied English Literature and Creative Writing at University and is the Editorial Assistant for Lawyer Monthly, Finance Monthly and CEO Today writing articles for all three publications. Courtney is an experienced writer who enjoys researching for the articles. When she’s not working, Courtney can be found planning her next budget friendly trip and trying to tick off new experiences on her ever-growing bucket list.
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